Electronic Cigarettes & Liquids

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Terms & Condition of Sale


Cig-Ease Terms & Conditions


All purchases made by persons under the age of 18 are not permitted in the UK by Cig-Ease.  You must be 18 years or older and have a credit card/debit card to buy our products online.  We do not sell our products to minors and we reserve the right to cancel any sales transaction when it is thought that the product is being bought for or on behalf of a minor.

Refunds and Returns, Shipping

We offer a standard 7-day long distance refund as long as the item is in new condition and has not been opened.  Shipping available to UK only. We also accept returns for faulty batteries up to 3 months.  Cartomizers, atomizers and clearomizers have a standard 48 hour DOA.

Our cut off time for next day delivery is 3pm Monday – Friday. Orders for next day delivery need to be made before these times to ensure they can dispatched same day. Orders made after these times will be dispatched the next working day e.g. orders made on Friday after 3pm will be dispatched on Monday.


The purchase of products from Cig-Ease is governed by these terms and conditions. Please read them before using the site. By accessing the site, you agree to be bound by these terms and conditions.

These terms and conditions do not affect your statutory rights as a consumer.

Data Protection

We hereby state that we will not use or pass on any customer details without prior consent and will not share any information we collect with third parties.


Our descriptions and pictures on the website are a guide only.  We try to give as much accurate information and look of our product to be as truthful a depiction as possible but Cig-Ease cannot be held wholly responsible for any minor differences.


This Contract shall be construed and governed in all respects by UK Law and all disputes arising under or relating to the Contract shall be the subject of the jurisdiction of the UK Courts to which Cig-Ease and the customer hereby submit.


Cig-Ease, to the extent allowed by law, will not be held liable or responsible for any direct, indirect or consequential damage or loss arising out of products sold from the site or shop or other referred to items in these circumstances:

1. for losses that were not foreseeable to both parties when the contract was made
2. for losses that were not caused by any breach on the part of Cig-Ease or their suppliers for business losses and/or losses to non-consumers.


All payments must be paid prior to dispatch unless a credit account has been set up and authorised by Cig-Ease in which case payment should be made within 14 days from the date of invoicing.


All prices are in pounds sterling and include VAT. These prices can be changed and Cig-Ease reserves the right to amend prices, without prior notice, at any time.  The amendments will only be made prior to an order or contact.  Any tax or duty that needs paid will be charged at the current rate at the time of dispatch.  All delivery charges and credit card changes are additional.


The Buyer should inspect all products immediately upon receiving them.  If there is any problem/damage or the product does not comply with any aspect of the contract, the Buyer needs to notify the Seller within 48 hours of delivery in writing. Failure to do so deems the Buyer to have accepted the product.

Privacy Policy

Cig-Ease collects your data lawfully and in accordance to the Data Protection Act 1998.  This means we are committed to protecting your privacy and do not pass your information on to any third party without your consent. You information is used primarily for marketing and advertising and we do not send random emails to personal email addresses (spam). We may use technology such as cookies to improve customer services.


All goods are warranted on delivery to the customer to be of the nature, substance and quality invoiced and to conform in all respects with all the appropriate statutory regulations.


PayPal and Worldpay use state of the art security tools and techniques, both proprietary and unique, to ensure that you are protected against security risks.

Statutory Rights

These terms and conditions do not affect your statutory rights as a consumer.

Time of Order

Orders received by us before 3pm (GMT) during working days will normally be dispatched on the same day. Working days are Mondays to Fridays except public holidays.

Title to Goods

The property and title of all goods and product will remain that of Cig-Ease until full payment has been received.  Upon receiving payment, the property and title will pass to the customer.



By accepting these terms & conditions, you consent to Cig-Ease contacting you with marketing materials via email. You can unsubscribe from these materials at any time.

Copyright 2016 Cig-Ease

All images on this website may not be used or copied without permission from Cig-Ease.


Top reasons to buy online from Cig-Ease

  • Fast Delivery...Orders placed before 2pm will be posted first class the same working day!
  • Genuine Top Quality products - No Clones, Copies or Fakes!
  • Huge stock of Vaping accessories always available
  • Pay with either PayPal, or with your credit or debit card via Worldpay, or give us a ring on 0161 725 9016 and place your order over the phone!
  • 100% Secure Shopping
  • Excellent Customer Service - If you have any questions...We're here to help...feel free to ring or email